FAQ

FAQ
Questions

Why should I purchase from FashionEveryWear?
What are the minimum quantities that I need to purchase?
Can I select different models in order to meet your minimum quantities?
How can I place an order?
What happens if my order has "Back Orders"?
What is your turnaround time?
When can I expect to receive my order?
What are the shipping costs?
Will_I_be_charged_any_duties?
How do you ship my order?
Do you offer samples?
Do you offer private labels?
What are the payment options available?
In what currency do you charge?
Do you charge sales tax?
What is your exchange/Return policy?
In what condition are the products you sell?
Are all the products displayed on your Web Site in stock (available)?
Do you offer a catalogue?
Do you offer drop shipping?
Could I obtain the exclusive right to distribute your products within my region?



Why should I purchase from FashionEveryWear?


  • Wholesale Brazilian bikinis at a great price:FashionEveryWear offers brand name quality Brazilian swimwear and bikinis without asking for brand name prices.
  • Purchasing wholesale bathing suits made easy and flexible: With a minimum order of only US$250, it is simple to offer a wide range of style, models and colors to meet the demand of your customers.
  • Wholesale swimwear available promptly: Most of our wholesale bikinis are available at our North American warehouse and ship within 24 hours of receiving your order.
  •  Guaranteed satisfaction with our wholesale Brazilian swimwear: If you are not entirely satisfied with our products, simply return them for a refund (some conditions apply).
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What are the minimum quantities that I need to purchase?


There is no minimum quantity to purchase as long as your total order exceeds US$250 (excluding shipping costs and taxes).

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Can I select different models in order to meet your minimum quantities?


Yes, you can mix and match wholesale bikini models, colors and sizes to meet the minimum quantities required.

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How can I place an order?


After you complete the wholesale account request form and an account has been opened for you, you can place an order directly through our web store 24 hours a day, 365 days a year. Simply select the various bikini models, sizes, colors and quantities you would like to purchase and add them to your shopping cart. Once your order is complete, follow the checkout process to make your payment. For your convenience, you may also place an order by emailing us back the bikini models, sizes, colors and quantities you wish to purchase or you may place an order by phone from Monday through Friday between 9 am and 5 pm by calling us at (800) 630-2321. You order will be processed immediately and usually ships within 48 hours after reception of your payment.

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What happens if my order has "Back Orders"?


We consistently endeavours to complete and ship all wholesale orders immediately after reception of payment. It is possible that we run out of stock on specific items. Should this ever occur, we will inform you immediately to establish approved back-order status or an alternate selection. Since some items will be more in demand that others, to prevent the likelihood that it could become sold out, it is advisable to place your orders as far in advance of your selling needs as is possible. Orders can be received at any time, accompanied with your future delivery date indicated.

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What is your turnaround time?


For most of the models currently available in stock, we usually ship your order within 48  hours of receiving your payment.

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When can I expect to receive my order?


You can typically expect to receive your order within 2 to 20 business days after your order has been shipped depending on the destination. Expedited shipping is also available at a premium.

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What are the shipping costs?


The shipping costs vary based on the size of your order (number of items and weight), the destination of the order as well as the shipping option selected. When placing an order through our web site, you will be shown the cost of shipping during the checkout process.

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Will I be charged any duties?


Import regulations and duties varies in each country. It is the customer's responsibility to investigate if his country imposes duties or has implemented specific requirements for imports. The customer is entirely responsible for all duties, taxes or other fees associated with the import of our products into their country. All packages rejected by the importers customs, brokers or other import bodies is subject to the same fee as other returns. Shipping costs associated with your order as well as shipping fees incurred to return the merchandise to our warehouse will not be refunded. All returns and exchanges are subject to a 25% restocking fee.

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How do you ship my order?


All orders are shipped via US Postal Services or Canada Postal Services. If you wish to designate an alternative carrier, please inform us at the time you place your order. If you have an account number with your carrier of choice please let us know so shipping charges can be accurately placed on your carrier's account. Shipping normally takes between 2 to 20 business days (depending on the destination) from the date your order is ready. All shipping charges are to be paid by the customer. Outside Canada, International customers are responsible for any custom and import duty fees. Although to date we have not encountered any problems, final delivery time of your order may be affected by the time required to clear your country's customs service.

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Do you offer samples?


Yes, we do. For a small fee (US$80, shipping is included), we will send you a selection of 3 of our best selling Brazilian swimwear. You will be able to see and feel the quality of our products. Contact us for more details.

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Do you offer private labels?


We are happy to offer our customers private labels. Private labels are a cost-effective way to sell beautiful swimwear displaying your own brand thus building customer loyalty toward your products. Contact us for more details.

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What are the payment options available?


  • Credit Cards: We gladly accept Visa and MasterCard. You can pay for your order directly through our secured web site or by faxing in your credit card information. Your credit card will only be charged for the full amount at the time your order is shipped.
  • PayPal: One of the safest way to pay via Credit Card or Debit Card in the internet.
  • Wire Transfer: The fastest way for international transaction is through wire transfer. If you wish to use this payment method, contact us for the necessary information.
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In what currency do you charge?


All orders are charged in US dollars.

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Do you charge sales tax?


We are required to collect a 5% Goods and Services Tax (GST) for Canadian buyers. Additionally, we will charge a 7.5% Provincial Sales Tax (PST) to residents of the province of Quebec. Residents of New Brunswick, Nova Scotia and Newfoundland will be charged a 15% Harmonized Sales Tax (HST).

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What is your exchange policy?


We are dedicated to consistently supplying you with high-quality wholesale swimwear. It is our desire that you are completely satisfied with our products. With the exception of first time buyers, it is our policy not to accept returns unless related directly to non-conformity with your order, defective materials, or errors in manufacturing. Previous wearing or normal wear does not constitute a defective product. We reserve the right to charge a 25% re-stocking fees on all returns not related to non-conformity or defects.. Before returning any merchandise you must request an authorization by filling the return request form on our web site. We will accept a return for any item in its original condition within 20 days of shipping date. Once received, items returned will be inspected by our Quality Assurance Department. After examination, you will be notified of the status of your return within 5 business days. Note that shipping costs associated with your order as well as shipping fees incurred to return the merchandise will not be refunded. All returns and exchanges are subject to a 25% restocking fee.

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In what condition are the products you sell?


All our wholesale Brazilian swimsuits are brand new with tags and individually packaged, they come directly from the manufacturers.

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Are all the products displayed on your Web Site in stock (available)?


While we attempt to stock as many different models, colors and sizes as possible in sufficient quantities to anticipate the demand of all our customers, we occasionally run out of stock on an item. This may be due to demand which temporarily exceeds our expectations, or it may be that the manufacturer has run out of stock on an item. When placing an order, we will immediately notify you if an item is back-order.

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Do you offer a catalogue?


We are proud to offer an online catalogue. Due to our ability to quickly add new products to our line, a paper-catalogue has proven to be very costly to maintain due to printing and distribution costs. Our online catalogue always reflects our product lines as well as our newest arrivals.

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Do you offer drop shipping?


Unfortunately, we do not offer a drop shipping program.

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Could I obtain the exclusive rights to distribute your products within my region?


If you are a serious business person, we certainly would be interested in partnering with you in the distribution of our products. Our distribution network is quickly expanding and we can grant exclusive rights based on a few conditions. Contact us for more details.
You must have ordered a minimum amount prior to qualifying for exclusivity. Exclusive rights are established for sales within your defined territory and are granted to you for a period of 12 months. Exclusivity is renegotiated on a yearly basis. We will not sell wholesale to anyone else located in your territory, other wholesale customers would be re-directed to you. The rights are conditional to maintaining certain level of purchases based on quarterly measures. Maintain a professional image, communication and customer service toward your customers.

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