FAQ
Questions
Why should I purchase from FashionEveryWear?
What are the minimum quantities that I need to purchase?
Can I select different models in order to meet your minimum quantities?
How can I place an order?
What happens if my order has "Back Orders"?
What is your turnaround time?
When can I expect to receive my order?
What are the shipping costs?
Will_I_be_charged_any_duties?
How do you ship my order?
Do you offer samples?
Do you offer private labels?
What are the payment options available?
In what currency do you charge?
Do you charge sales tax?
What is your exchange/Return policy?
In what condition are the products you sell?
Are all the products displayed on your Web Site in stock (available)?
Do you offer a catalogue?
Do you offer drop shipping?
Could I obtain the exclusive right to distribute your products within my region?
- Wholesale Brazilian bikinis at a great price:FashionEveryWear offers brand name quality
Brazilian swimwear and bikinis without asking for brand name prices.
- Purchasing
wholesale bathing suits made easy and flexible: With a minimum order of only
US$250, it is simple to offer a wide range of style, models and colors to meet
the demand of your customers.
- Wholesale swimwear available promptly: Most of
our wholesale bikinis are available at our North American warehouse and ship
within 24 hours of receiving your order.
- Guaranteed satisfaction with our wholesale Brazilian
swimwear: If you are not entirely satisfied with our
products, simply return them for a refund (some conditions apply).
[ back
to Questions]
There is no minimum quantity to purchase as long as your total order exceeds
US$250 (excluding shipping costs and taxes).
[back to
Questions]
Yes, you can mix and match wholesale bikini models, colors and sizes
to meet the minimum quantities required.
[back to Questions]
After you complete the
wholesale account
request form and an account has been opened for you, you can place an order
directly through our web store 24 hours a day, 365 days a year. Simply select
the various bikini models, sizes, colors and quantities you would like to
purchase and add them to your shopping cart. Once your order is complete, follow
the checkout process to make your payment. For your convenience, you may also
place an order by emailing us back the bikini models, sizes, colors and
quantities you wish to purchase or you may place an order by phone from Monday
through Friday between 9 am and 5 pm by calling us at (800) 630-2321. You order
will be processed immediately and usually ships within 48 hours after reception
of your payment.
[back to Questions]
We consistently endeavours to complete and ship all
wholesale orders immediately after reception of payment. It is possible that we
run out of stock on specific items. Should this ever occur, we will inform you
immediately to establish approved back-order status or an alternate selection.
Since some items will be more in demand that others, to prevent the likelihood
that it could become sold out, it is advisable to place your orders as far in
advance of your selling needs as is possible. Orders can be received at any
time, accompanied with your future delivery date indicated.
[back to Questions]
For most of the models currently available in stock, we
usually ship your order within 48 hours of receiving your payment.
[back to Questions]
You can typically expect to receive your order within 2 to 20 business
days after your order has been shipped depending on the destination. Expedited
shipping is also available at a premium.
[back to Questions]
The shipping costs vary based on the size of
your order (number of items and weight), the destination of the order as well as
the shipping option selected. When placing an order through our web site, you
will be shown the cost of shipping during the checkout process.
[back
to Questions]
Import regulations and
duties varies in each country. It is the customer's responsibility to
investigate if his country imposes duties or has implemented specific
requirements for imports. The customer is entirely responsible for all duties,
taxes or other fees associated with the import of our products into their
country. All packages rejected by the importers customs, brokers or other import
bodies is subject to the same fee as other returns. Shipping costs associated
with your order as well as shipping fees incurred to return the merchandise to
our warehouse will not be refunded. All returns and exchanges are subject to a
25% restocking fee.
[back to Questions]
All orders are shipped via US Postal Services or
Canada Postal Services. If you wish to designate an alternative carrier, please
inform us at the time you place your order. If you have an account number with
your carrier of choice please let us know so shipping charges can be accurately
placed on your carrier's account. Shipping normally takes between 2 to 20
business days (depending on the destination) from the date your order is ready.
All shipping charges are to be paid by the customer. Outside Canada,
International customers are responsible for any custom and import duty fees.
Although to date we have not encountered any problems, final delivery time of
your order may be affected by the time required to clear your country's customs
service.
[back to Questions]
Yes, we do. For a small fee (US$80, shipping is included), we will send you a
selection of 3 of our best selling Brazilian swimwear. You will be able to see
and feel the quality of our products.
Contact us for more details.
[back to Questions]
We are happy to offer our customers private
labels. Private labels are a cost-effective way to sell beautiful swimwear
displaying your own brand thus building customer loyalty toward your products.
Contact us for more details.
[back to Questions]
- Credit Cards: We gladly accept Visa and MasterCard. You can pay for your order directly through our secured web site or by faxing in your credit card information. Your credit card will only be charged for the full amount at the time your order is shipped.
- PayPal: One of
the safest way to pay via Credit Card or Debit Card in the internet.
- Wire
Transfer: The fastest way for international transaction is through wire
transfer. If you wish to use this payment method, contact us for the necessary
information.
[back to Questions]
All orders are charged in US dollars.
[back
to Questions]
We are required to collect a 5%
Goods and Services Tax (GST) for Canadian buyers. Additionally, we will charge a
7.5% Provincial Sales Tax (PST) to residents of the province of Quebec.
Residents of New Brunswick, Nova Scotia and Newfoundland will be charged a 15%
Harmonized Sales Tax (HST).
[back to Questions]
We are dedicated to consistently supplying you
with high-quality wholesale swimwear. It is our desire that you are completely
satisfied with our products. With the exception of first time buyers, it is our
policy not to accept returns unless related directly to non-conformity with your
order, defective materials, or errors in manufacturing. Previous wearing or
normal wear does not constitute a defective product. We reserve the right to
charge a 25% re-stocking fees on all returns not related to non-conformity or
defects.. Before returning any merchandise you must request an authorization by
filling the return
request form on our web site. We will accept a return for any item in its
original condition within 20 days of shipping date. Once received, items
returned will be inspected by our Quality Assurance Department. After
examination, you will be notified of the status of your return within 5 business
days. Note that shipping costs associated with your order as well as shipping
fees incurred to return the merchandise will not be refunded. All returns and
exchanges are subject to a 25% restocking fee.
[back to
Questions]
All our
wholesale Brazilian swimsuits are brand new with tags and individually packaged,
they come directly from the manufacturers.
[back to
Questions]
While we attempt to stock as many different models, colors and
sizes as possible in sufficient quantities to anticipate the demand of all our
customers, we occasionally run out of stock on an item. This may be due to
demand which temporarily exceeds our expectations, or it may be that the
manufacturer has run out of stock on an item. When placing an order, we will
immediately notify you if an item is back-order.
[back to
Questions]
We are proud to offer an online catalogue. Due to our ability to quickly add
new products to our line, a paper-catalogue has proven to be very costly to
maintain due to printing and distribution costs. Our online catalogue always
reflects our product lines as well as our newest arrivals.
[back to Questions]
Unfortunately, we do not
offer a drop shipping program.
[back to Questions]
If you are a serious business person, we certainly would be interested
in partnering with you in the distribution of our products. Our distribution
network is quickly expanding and we can grant exclusive rights based on a few
conditions. Contact us for more details.
You must have ordered a minimum amount prior to
qualifying for exclusivity. Exclusive rights are established for sales within
your defined territory and are granted to you for a period of 12 months.
Exclusivity is renegotiated on a yearly basis. We will not sell wholesale to
anyone else located in your territory, other wholesale customers would be
re-directed to you. The rights are conditional to maintaining certain level of
purchases based on quarterly measures. Maintain a professional image,
communication and customer service toward your customers.
[back
to Questions] |